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This article provides a resolution for the issue of the client printers that fail to auto-create during a user logon.

Symptoms or Error

Client printers fail to auto-create during a user logon. An Event ID 1116 is captured in the Event logs from the source of MetaFrame Events. The event contains the following:

“Reason: AddPrinter() failed with status?? 0x6BE.
Converting the hexadecimal?? 6BE?? to decimal and using?? net helpmsg?? provides the following information:
The remote procedure call (RPC) failed.”


To resolve the issue, download a newer version of the HP printer driver that is compatible with Windows 7 and Windows Server 2008.
Click?? here?? to download.
Note: Before the new HP printer driver is installed, ensure that the version of the?? HPBmini.dll?? file is,, or?? ?? later. Extract the driver to a temporary folder and verify the version of the?? HPBmini.dllfile.

Problem Cause

The issue occurs because the RPC tries to reuse a TCP connection which the server already requested to close. The server uses ACK/RST packet to respond and the?? 0x6BE?? exception occurs on the client computer.
As described in Microsoft article?? 946394, the issue can also occur because of the Hewlett-Packard (HP) print driver that uses?? HPBmini.dll?? ("HP Mini Installer") or earlier versions.

Additional Resources


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