Receiver for Windows
This article provides methods to suppress the Add Account window in Citrix Receiver for Windows.


This article describes how to suppress the Add Account window in Citrix Receiver for Windows.

User-added image

Add Account Window (as shown in the preceding screen shot) will be displayed when a store is not configured. Users can use this window to set up a Citrix Receiver account by entering email address or a server URL.?? Citrix Receiver determines the NetScaler Gateway, StoreFront server, or AppController virtual appliance associated with the email address and then prompts the user to log on for enumeration.

Note: This article is applicable for Receiver for Windows 4.4.1000 and later. For Receiver 4.4?? and earlier, refer to?? CTX212272 -?? How to Suppress the Add Account Window in Citrix Receiver 4.4?? or Earlier for Windows.


The following section describes the different ways to manage Add Account window for Citrix Receiver.

Prevent ‘Add Account’ Window Popup At System Logon

Use the "Do not show this window automatically at logon"?? check-box available on the Add Account?? window to prevent the Add Account window pop-up on subsequent logons. This setting is specific to per user and will reset during Reset Receiver.

User-added image

Note: If the receiver is launched explicitly, (example: launch Receiver from the Start menu or using a desktop shortcut)?? the Add Account window will still appear.

Completely Suppress The ‘Add Account’ Window Using Command Line Installation

Install Citrix Receiver using command line switch AllowAddStore=N with Administrator privilege, to completely suppress Add Account Window. This setting is specific to per machine, hence the behavior is applicable for all users.??

CitrixReceiver.exe /ALLOWADDSTORE=N

When a store is not configured and Receiver is launched explicitly, the following message is displayed:

Account Not Configured - Receiver


  • It is not preferable to rename CitrixReceiver.exe to CitrixReceiverWeb.exe to alter the?? behavior of Add Account Window. Refer to Citrix Documentation?? Deploy Receiver for Windows from Receiver for Web for more information related to Citrix Receiver Web

    Important: With CitrixReceiverWeb.exe, Add Account Window is displayed only when user launches Receiver from the system tray?? (double click the Receiver icon on the system try or right click the icon and choose?? “Open”).

  • To hide ‘Add Account’ button on the?? Installation Successful Window, disable ‘EnableFTU’ policy under SelfService node in Local Group Policy editor as shown in the following screen shots. This setting is specific to per machine, hence the behavior shall be applicable for all users. To load template file refer to Citrix Documentation - ?? Configure Receiver with the Group Policy Object template.User-added image
    FTU Receiver

Applicable Products


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