CTX205004
2016-04-28
1970-01-01
Server Load 20000 Without Any User Session on XenApp Server. Server load should be normal and users can launch applications.

Symptoms or Error

[Issue behavior]Server load 20000 without any user session on XenApp server.
[Expected behavior]Server load should be normal and users can launch applications.

Solution

  1. Set registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\fDenyTSConnections to 0.
  2. Run command "lodctr.exe /r" to reset counters.
  3. Configure Citrix policy to attach a load evaluator.

Problem Cause

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\fDenyTSConnections is set to 1 and IMA couldn't find a load evaluator.

Disclaimer

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

 

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