CTX877836
MetaFrame XP 1.0 for Microsoft Windows 2000
MetaFrame XP 1.0 for Microsoft Windows 2000
1970-01-01
1970-01-01

Below are some errors common to Wyse Winterms and the steps to take to troubleshoot connectivity issues:

    • Error "Cannot enumerate the Citrix server on network. "

    Make sure you use the IP address of the data collector. To check this in a farm with more than one server, run the QFARM command from a command prompt. Select the servername with the "d" next to it. This denotes that the server is the data collector.

    • Enable broadcasts in the Citrix Management Console (CMC). To do this, follow these steps:

      1. Right-click the server(s) in the CMC.

      2. Click the MetaFrame Settings tab.

      3. Check Server responds to ICA client broadcast.

      4. Repeat this for all servers in the farm.

    • Make a direct connection to the server by using the server's IP address.

    • Check the current client build in the CMC by highlighting the session, then clicking the Information tab. If the build version is not current, upgrade to the most current level.


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